Refund policy

Due to the digital nature of our products, all sales are final.

Once a file has been delivered and/or downloaded, we are unable to offer refunds, exchanges, or cancellations. This policy helps protect the integrity of our work and the value we deliver to all The Glow-Hive customers.

However, if you experience any issues accessing your files or believe you’ve purchased in error (e.g., duplicate orders), don't hesitate to get in touch with us at support@theglow-hive.com. We’re always happy to help resolve any technical hiccups or offer editing / product use queries.